Suncast

507: This is the way to scale customer experience (Beyond O&M Series, 1 of 6)

Informações:

Sinopsis

Dave Kenny, co-founder and chief operating officer of https://www.omnidian.com/?utm_source=my.suncast&utm_medium=my.suncast&utm_campaign=beyond+o%26m&utm_id=beyond+o%26m (Omnidian), has spent more than 15 years building solar plants and the teams and software to keep them running. In this first episode of our https://mysuncast.com/futureofsolar (Beyond O&M: The Future of Solar) series, Dave discusses the evolution of solar as an asset class through his deep experience in building operations and fleet management for both utility-scale solar portfolios and national residential solar leaders such as SunRun.  Dave is passionate about delivering retail-inspired excellence in customer experience (CX) to solar customers. In our conversation, he presents compelling data that underscores the need for a more robust, customer-centric experience. He also illuminates how enterprising entrepreneurs can leverage data and the evolving Internet of Things (IoT) to deliver on customer-centric experience at