Retail Sound Bites From Kantar Consulting



The Retail Sound Bites podcast series provides a provocative view of global retail trends, business issues, and other shopper and retail related news.


  • Retail Sound Bites: The-Pet-Industry

    16/08/2021 Duración: 31min

    The Pet industry has radically changed since COVID. In this podcast, our SVP Dave Marcotte explores the trends resulting from the pandemic. Overview: The Pet industry radically changed in 2021. The drivers behind this dynamic and growing sector expand beyond products, to encompass services and other new areas. Tune in to listen to our SVP Dave Marcotte’s take on current trends going on in that space, including the humanization of pets, increased spending on our furry friends during the pandemic and the overall impact on the retail sector.

  • Retail Sound Bites: The lasting impact of COVID on shopper behavior

    13/08/2021 Duración: 17min

    During this session, we unveil our latest research that speaks to the lasting impact of COVID on shopping behavior and re-entry. Overview: COVID has created significant disruption in shopper behavior throughout the last 18 months. Kantar has continued to study shopper attitudes and behaviors throughout the pandemic and its recovery to inform you what shoppers are feeling, thinking as well as what they’re most likely to do next.

  • Enabling more holistic omnichannel planning

    23/04/2021 Duración: 30min

    Assortment planning must expand to reflect ecommerce-specific behaviors and preferences as well as enable more holistic omnichannel planning across online and physical retailer environments. During this session, Christina Anderson will establish best practices for digitally led assortment initiatives.

  • Driving Growth in 2021

    10/02/2021 Duración: 30min

    During the session, Tim Campbell unpacked a six-theme framework to help you navigate retail complexities and organize for growth. 

  • The Economy and Channel Choice

    18/12/2020 Duración: 31min

    During this episode, Simon Johnstone unpacks channel choice through the framework of time, money, and energy. By weaving together evolving shopper needs, he illuminated actions winning channels will take in 2021 and beyond. 

  • The Influential Prime Shopper

    09/11/2020 Duración: 29min

    During the session, Caroline Dumas takes you on a tour of Prime membership, showcasing behavioral shifts across shopper cohorts. Key action steps for your organization include: Develop or refine your Prime shopper strategy Supercharge your Amazon search execution Prepare for the acceleration of boomers and matures We hope you enjoy the episode and invite you to continue the conversation with our shopper experts. 

  • Race, Social Justice, and Retail

    09/10/2020 Duración: 30min

    Listening, understanding, and developing a sustainable, custom approach for your business will help connect you with shoppers in ways that go beyond traditional loyalty. In this episode, we: -Provide a top-level overview of their responses -Help retailers think about how to respond authentically and -Help brands understand the unique challenges their retailers face

  • Preparing for Holiday 2020

    17/09/2020 Duración: 32min

    While spending intentions on holiday gifts have softened significantly versus last year, our latest ShopperScape data reveals pockets of growth with younger shoppers and parents. In this episode, Doug Hermanson and Todd Szahun share shopper spending intentions, key retail trends, and holiday forecasts that shed light on the complex drivers heading into this year’s holiday season. 

  • The Evolving Nature of Product Fulfillment

    31/08/2020 Duración: 31min

    Shopping, commerce, and fulfillment exist in a complex, fluid matrix. From click-and-collect to last mile to subscription, shoppers crave quick and convenient ways to receive products. In the US, 37% of shoppers buy essential categories online and pickup in-store.  In this episode, Tory Gundelach and Rachel Dalton outlined rising product fulfillment methods to help you make sense of the rapidly evolving space. 

  • COVID-19's Lasting Impact on Shopper Behavior

    28/07/2020 Duración: 29min

    With a growing list of unknowns surrounding regional reopening, back-to-school, and the prolonged return to normal, it’s more important than ever to keep a close connection to the shopper. In this episode, Mary Brett Whitfield unveiled new ShopperScape research that will help you navigate uncertainty and create new connection points with shoppers. 

  • Retailers Prepare for a Downturn

    21/07/2020 Duración: 29min

    Even though sales have increased, recent quarterly earnings reveal that retailers are severely cutting back inventory and increasing their cash on hand. In this episode, David Marcotte and Tory Gundelach share five key metrics that will help quantify this pivot and outline behavioral adjustments that will help you partner with retailers over the next 3-6 months.  

  • Ecomm's Coming of Age

    01/07/2020 Duración: 32min

    In this episode, we bring together a panel of industry experts to discuss the changing media and marketing landscape with a special focus on the role that agencies and technology partners can play to help brands navigate the new world of omnicommerce.

  • Assortment and Portfolio Strategies for Digitally Led Retail

    16/06/2020 Duración: 29min

    In this episode we examine how trip missions have been disrupted by the acceleration of online shopping, what impact new shopping patterns have on product discovery, and share assortment planning approaches for omnichannel. 

  • Incremental growth opportunities for brands during COVID-19

    09/06/2020 Duración: 29min

    On this week’s Retail Sound Bites Tim Campbell reveals findings from our COVID-19 survey to assess incremental opportunities in planning, products, promotions, and assortment during the COVID-19 crisis.

  • COVID-19, Seaboard Logistics, and Blockchain – A Conversation with Erik Bergeman of IBM

    18/05/2020 Duración: 34min

    On today's episode, Kantar SVP David Marcotte welcomes Erik Bergeman, Tradelens lead for IBM, to talk through innovative solutions to the supply chain disruptions imposed by COVID-19.

  • Home Improvement Retailers Weather the COVID-19 Storm

    04/05/2020 Duración: 28min

    Home improvement retailers appear to be weathering the COVID-19 storm better than most. On this week’s Retail Sound Bites Amar Singh and David Marcotte discuss the current status of the industry and unveil their forecast for the future of home improvement.  

  • COVID-19 and the Retail Landscape: The New Reality of Shoppers

    21/04/2020 Duración: 24min

    Never in modern times has shopper behavior shifted this quickly or dramatically. This week’s Retail Sound Bites podcast welcomes Leigh O’Donnell to get you up to speed on shifting shopper priorities with insights from Kantar’s COVID-19 Shopper Snapshot study.

  • COVID-19 and the Retail Landscape: Shoppers Navigate Their New Norm

    06/04/2020 Duración: 30min

    What are shoppers' thoughts, concerns, and actions during the COVID-19 crisis? This week's Retail Sound Bites podcast welcomes Mary Brett Whitfield and Rachel Dalton to provide an update on the state of shoppers, their significant shift to online purchasing, and key implications for the ecommerce channel.

  • COVID-19 and the Retail Landscape: Adapting to the New Realities of Commerce

    30/03/2020 Duración: 30min

    With increasing shelter in place restrictions and record unemployment in the US, retailers and suppliers have entered a continuous adaptation cycle. This week, Tory Gundelach, Lei Duran, and Doug Hermanson outline three leading drivers of change and provide guidelines on adapting to the new realities of commerce

  • The New Realities of COVID-19 and Canada

    26/03/2020 Duración: 30min

    With the sudden illness of the Prime Minster’s wife, the new reality of COVID-19 shocked Canada overnight. On the latest episode of Retail Sound Bites, David Marcotte and Amar Singh discuss the impact on Canadian retail, share near-term priorities, and unpack future implications.

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