Healthleaderforge

Today’s guest is Lisa Couture, the Executive Director of Krempels Center. The Krempels Center is a nonprofit organization dedicated to improving the lives of people living with acquired brain injury. In partnership with universities and community volunteers, the Krempels Center offers programs that engage its members in meaningful and productive experiences and provides ongoing support and resources to those, including survivors and family members, impacted by brain injury. Lisa is a graduate of the University of New Hampshire, having double majored in Social Work and Outdoor Education. She served in a variety of leadership roles in a number of organizations leading up to her position as the Executive Director in 2009. In the full length version of the interview, we discuss her early career as well as her time at the Krempels Center. The full-length interview runs about 90 minutes. I have produced an abridged version that runs about forty minutes.for more information, please see our web site, http://healthlea

Today’s guest is Lisa Couture, the Executive Director of Krempels Center. The Krempels Center is a nonprofit organization dedicated to improving the lives of people living with acquired brain injury. In partnership with universities and community volunteers, the Krempels Center offers programs that engage its members in meaningful and productive experiences and provides ongoing support and resources to those, including survivors and family members, impacted by brain injury. Lisa is a graduate of the University of New Hampshire, having double majored in Social Work and Outdoor Education. She served in a variety of leadership roles in a number of organizations leading up to her position as the Executive Director in 2009. In the full length version of the interview, we discuss her early career as well as her time at the Krempels Center. The full-length interview runs about 90 minutes. I have produced an abridged version that runs about forty minutes.for more information, please see our web site, http://healthlea

Today’s guest is Sean Stevenson. Sean a Senior Vice President for Operations with Genesis HealthCare, and responsible for Genesis’s 110 skilled nursing facilities in New England. Sean is an alumnus of the University of New Hampshire and holds a degree in Health Management and Policy, which of course is my department. In this interview, Sean talks about his journey in the long-term care field and all the rewards and challenges it presents. Sean and I both share the opinion that the long-term care field is underappreciated for the opportunity it represents to young people who are interested in a meaningful career in healthcare. The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the abridged version. If you’d like to listen to the full-length version, please see our web site, http://healthleaderforge.org for the link. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthle

Today’s guest is Sean Stevenson. Sean a Senior Vice President for Operations with Genesis HealthCare, and responsible for Genesis’s 110 skilled nursing facilities in New England. Sean is an alumnus of the University of New Hampshire and holds a degree in Health Management and Policy, which of course is my department. In this interview, Sean talks about his journey in the long-term care field and all the rewards and challenges it presents. Sean and I both share the opinion that the long-term care field is underappreciated for the opportunity it represents to young people who are interested in a meaningful career in healthcare. The full-length interview runs about 90 minutes. I have produced an abridged version that runs about an hour. This is the full-length version. If you’d like to listen to the abridged version, please see our web site, http://healthleaderforge.org for the link. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthle

Today’s guest is Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems. Jake and his team consult with healthcare organizations around the country on how to improve the patient experience. Jake draws on 18 years of experience with Disney to help healthcare organizations improve how they care for patients. In this podcast, we talk about Jake’s career at Disney, then what it was like breaking out on his own and founding Integrated Loyalty systems. We also talk about his recently published book, 99 Lessons Learned from Disney To Improve The Patient Experience, which I would recommend to anyone who is thinking about ways to improve the patient experience.This is the abridged version of the interview. There is also a full-length version. Please see our web site, healthleaderforge.org for more information. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com

Today’s guest is Jake Poore, President and Chief Experience Officer of Integrated Loyalty Systems. Jake and his team consult with healthcare organizations around the country on how to improve the patient experience. Jake draws on 18 years of experience with Disney to help healthcare organizations improve how they care for patients. In this podcast, we talk about Jake’s career at Disney, then what it was like breaking out on his own and founding Integrated Loyalty systems. We also talk about his recently published book, 99 Lessons Learned from Disney To Improve The Patient Experience, which I would recommend to anyone who is thinking about ways to improve the patient experience.This is the full length version of the interview. There is also a one-hour abridged version. Please see our web site, http://healthleaderforge.org for more information. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com

Today’s guest is Marie Vienneau, the President and CEO of Mayo Hospital in Dover Foxcroft, Maine. Mayo Hospital is a critical access hospital in rural central Maine. Mayo Hospital is the primary hospital for the 17,000 residents of Piscataquis county, spread over a land mass roughly the size of Connecticut.Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents. Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which

Today’s guest is Marie Vienneau, the President and CEO of Mayo Hospital in Dover Foxcroft, Maine. Mayo Hospital is a critical access hospital in rural central Maine. Mayo Hospital is the primary hospital for the 17,000 residents of Piscataquis county, spread over a land mass roughly the size of Connecticut.Prior to coming to Mayo Hospital, Marie worked at Millinocket Regional Hospital, in her home town of Millinocket, Maine, where she rose from staff nurse to President and CEO. During her tenure, like much of rural Maine, the two paper mills that were the economic engines of her community closed down. We talk at length about what it is like leading a non-profit community hospital during a time of economic downturn, and how she led the organization and worked with the community to care for her fellow residents. Marie has been the President and CEO of Mayo Hospital since 2014. Mayo Hospital has a unique governance structure: it is a quasi-governmental entity governed by a Hospital Administrative District, which

Today’s guest is Chris DiNicola. Chris is a healthcare entrepreneur working in the field of addiction services. I stumbled on to Chris’s organization after reading about a new barber shop in Nashua, New Hampshire that was run by recovering addicts, and catering to those in recovery. It turned out Rise Barbershop was just one of a number of ventures Chris is responsible for. I spoke with him at Process Recovery Center, one of two treatment facilities he and his partners own. They also operate sober living houses, which provide safe and supportive housing communities for recovering addicts with a total of 170 beds in New Hampshire and Massachusetts. What is amazing is that Chris and his partners are all recovering addicts, so the businesses are a manifestation of their passion to help others who have suffered from the same challenges. This is one of the longer interviews I’ve done, so I’ll be posting two versions. This is the abridged version. If you’d like to listen to the abridged version, please see our web

Today’s guest is Chris DiNicola. Chris is a healthcare entrepreneur working in the field of addiction services. I stumbled on to Chris’s organization after reading about a new barber shop in Nashua, New Hampshire that was run by recovering addicts, and catering to those in recovery. It turned out Rise Barbershop was just one of a number of ventures Chris is responsible for. I spoke with him at Process Recovery Center, one of two treatment facilities he and his partners own. They also operate sober living houses, which provide safe and supportive housing communities for recovering addicts with a total of 170 beds in New Hampshire and Massachusetts. What is amazing is that Chris and his partners are all recovering addicts, so the businesses are a manifestation of their passion to help others who have suffered from the same challenges. This is one of the longer interviews I’ve done, so I’ll be posting two versions. This is the full-length version. If you’d like to listen to the abridged version, please see our w

Today’s guest is my colleague, Dr. Semra Aytur. Semra is an associate professor in the department of Health Management and Policy, and holds a PhD in Epidemiology from the University of North Carolina at Chapel Hill and a Master of Public Health from Boston University. Her research focuses on socio-ecological resilience. She has published 40 academic papers, books, and book chapters on topics related to public health. In this interview we talk about her journey from discovering the field of public health as an undergraduate, her pursuit of technical skills to support her passion for public health, and examples of her interdisciplinary research blending together fields such as epidemiology, engineering, and urban planning to improve community health and health equity. It was fun for me to get into depth with Semra about her background, and I hope you enjoy the conversation, too.This is the abridged version of the podcast. If you would like to listen to the full length podcast, please see our website, https://h

Today’s guest is my colleague, Dr. Semra Aytur. Semra is an associate professor in the department of Health Management and Policy, and holds a PhD in Epidemiology from the University of North Carolina at Chapel Hill and a Master of Public Health from Boston University. Her research focuses on socio-ecological resilience. She has published 40 academic papers, books, and book chapters on topics related to public health. In this interview we talk about her journey from discovering the field of public health as an undergraduate, her pursuit of technical skills to support her passion for public health, and examples of her interdisciplinary research blending together fields such as epidemiology, engineering, and urban planning to improve community health and health equity. It was fun for me to get into depth with Semra about her background, and I hope you enjoy the conversation, too. This is the full-length version of the interview. For the abridged version, or for more information, please see our website, https://

Today’s guest is Alex Walker, the Executive Vice President and Chief Operating Officer for Catholic Medical Center in Manchester, New Hampshire. Alex took an unusual route to senior leadership in the healthcare field. Prior to joining Catholic Medical Center in 2012, he spent more than twenty years practicing corporate law and litigation at one of New Hampshire’s largest and most prestigious law firms. In the podcast we talk about Alex’s journey from his early experiences in the Marine Corps, to what it was like to rise to become President of Devine and Millimet, and ultimately his decision to change careers and industries and join the team at Catholic Medical Center. What I thought was especially interesting about Alex’s story was how he described the experience of joining a mission driven non-profit hospital, and how important that was to him. I hope you enjoy this conversation as much as I did.For more information, please see our web site, https://healthleaderforge.blogspot.com/2019/03/alex-walker-executi

Today’s guest is Heather Staples Lavoie, the President of Geneia in Manchester, New Hampshire. I had the opportunity to hear Heather speak recently at a UNH CEO forum during which she described the exciting work Geneia is doing in the health analytics field, so I invited her to be on the program to share both her journey as a serial healthcare entrepreneur, and Geneia’s story, too.In the podcast we discuss Heather’s career and how she discovered a passion for healthcare analytics. We then talk about the various products and services Geneia has developed to help improve the delivery of healthcare and mitigate provider burnout (we talk about the Physician Misery Index Geneia has developed to measure the pain clinicians feel from the array of administrative tasks that take them away from providing care). I really enjoyed talking with Heather because her experiences in small firms are so different from mine, and I believe analytics, AI, and machine learning are going to transform healthcare. For more information,

Today’s guest is Joel Hornberger, the chief strategy officer National Training Director at Cherokee Health Systems, headquartered in Knoxville, Tennessee. I had the good fortune to hear Joel speak last fall at an event sponsored by the New Hampshire-Vermont Chapter of HFMA and invited him to be on the podcast, and I’m really pleased that he did. Cherokee Health Systems is a combined Federally Qualified Health Center and Community Mental Health Center, which is kind of unique. But when you hear center, don’t be fooled – Cherokee provides care for more than 70,000 patients through it’s 23 brick and mortar locations and 23 additional telemedicine sites. Cherokee has been an innovator in the area of integrating behavioral health and primary care, which is the focus of my conversation with Joel today. In the interview we talk about how Cherokee uses embedded behavioral health counselors to collaborate with primary care providers as well as the Clinic developed a unique rating system called the BPSA to quantify the

Today's guest is Jeff Hughes, the Chief Strategy Officer for Wentworth-Douglass Hospital (WDH) in Dover, New Hampshire. In this podcast, Jeff talks about his career in planning and strategy in a wide variety of healthcare organizations from community hospitals to teaching hospitals to health systems and even a medical school. Wentworth-Douglass has recently gone through the process of becoming an affiliate of Massachusetts General Hospital, and Jeff talks about the lengthy process WDH went through to decide on this strategy. The podcast is a fascinating insight into the reasoning behind the industry-wide trend in consolidation. For more information, please see our website, http://healthleaderforge.org This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com

Today's guest is Jeff Hughes, the Chief Strategy Officer for Wentworth-Douglass Hospital (WDH) in Dover, New Hampshire. In this podcast, Jeff talks about his career in planning and strategy in a wide variety of healthcare organizations from community hospitals to teaching hospitals to health systems and even a medical school. Wentworth-Douglass has recently gone through the process of becoming an affiliate of Massachusetts General Hospital, and Jeff talks about the lengthy process WDH went through to decide on this strategy. The podcast is a fascinating insight into the reasoning behind the industry-wide trend in consolidation. This is the abridged version of the interview. To hear Jeff talk about his career leading up to his role at WDH, please check out the full length version of the podcast.For more information, please see our website, http://healthleaderforge.org This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.subs

Today's guest is Dr. Teresa Leverett, the founder of Freedom Family Practice in Portsmouth, New Hampshire. Freedom Family Practice is a family practice clinic that runs under a model called Direct Primary Care (DPC). In this podcast, we talk about what DPC is, and how it is allowing physicians and patients alike to have a different health care delivery experience. Recent UNH graduate Sameer Panasar returns to guest host this episode. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com

Today’s guest is COL Jean Barido, the Commander of the US Army Public Health Command – Central. The Command provides public health leadership and evidence-based preventive medicine programs and veterinary services to optimize the health of military units, installation personnel, and animals within 20 states, the Caribbean, and Central America. In this podcast we talk about COL Barido’s career as an Army Nurse Corps officer, starting in the reserves and then transitioning to active duty. We discuss her many roles in the military including deployments to Kosovo and Afghanistan, and then discuss her role as the Commander of a dispersed unit with many diverse missions. We conclude with a discussion of leadership.for more information, please see our website, https://healthleaderforge.blogspot.com/2018/02/colonel-jean-m-barido-commander-public.html This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com

Today’s guest is Mary Lowry, the administrative director of Dartmouth-Hitchcock health system’s Center for Telehealth. Center for Telehealth is Dartmouth-Hitchcock’s consolidated telemedicine program, and in this podcast we talk about the variety of services and support that Mary’s team provides across New Hampshire and Vermont. It’s a fascinating look at the future of medicine, even though as Mary notes, telemedicine isn’t new, I think it is just now coming of age, and as we continue to transition away from a fee for service model in healthcare and towards the provision of value based care, we are only going to see greater levels of telemedicine utilization. For more information, please see our website, http://healthleaderforge.org This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit healthleaderforge.substack.com