Marketplace Tech With Molly Wood

It’s Friday, which means it’s time for Bytes: Week in Review. On the show today, a trio of legal stories dominating Big Tech coverage. As OpenAI and Microsoft stare down allegations of copyright infringement, 11 nonfiction authors, including some Pulitzer winners, have joined a lawsuit against both companies. Plus, Apple pauses sales of two of its latest Apple Watch models. But patent problems might not put much of a dent in the company’s holiday haul. First, though, Google settled a 2021 antitrust lawsuit brought by 36 states and Washington, D.C., in September. This week, we learned that Google is paying $700 million as part of that settlement. Marketplace’s Lily Jamali is joined by Wired senior writer Paresh Dave, who explains what prompted the states to file suit in the first place.

More than a million electric vehicles were sold in the U.S. this year, but despite that some automakers announced a slowdown in EV production this fall. As more drivers make the switch to electric, the availability of public places to juice up those cars hasn’t exactly kept pace. Back in 2021, the federal government set aside $7.5 billion to build tens of thousands of chargers across the country. But the project has barely broken ground in the two years since. Marketplace’s Lily Jamali spoke with Marketplace reporter Meghan McCarty Carino about the issue, which she’s been following as both a reporter and an EV driver. She said relying on public chargers has only become harder.

By one estimate, “lab-grown diamonds” make up a $14 billion market. And the world’s largest jewelry maker, Pandora, is betting that that market will only grow. Pandora says it will stop selling mined diamonds and is expanding its lab-grown diamond range. The brand says growing diamonds in a lab is more environmentally sustainable than mining, and also happens to be more affordable, thanks to cost-effective production methods. The BBC’s Leanna Byrne has more on how lab-grown diamonds are made and who’s buying them.

When Google unveiled its answer to OpenAI’s ChatGPT this month, Gemini, the pitch was: AI that can run efficiently on everything from data centers to your smartphone. But it came with a caveat for users in the UK and the European Union: you can’t use it there, for now. After the EU’s recent passage of the AI Act, Marketplace’s Lily Jamali spoke with Andrea Renda of the Center for European Policy Studies. He says Google is trying to convince European lawmakers that Gemini complies with the continent’s tough privacy law, the General Data Protection Regulation (GDPR). Renda says the GDPR is likely why Gemini hasn’t made it to Europe, yet.

The U.S. is one of just a handful of countries without a national paid family leave program. As a result, offering those benefits has been left up to individual states and employers. Thirteen states and Washington, D.C., currently offer paid family leave programs, but they’re not always easy to navigate. Reshma Saujani, founder and CEO of Moms First, says this complicated system means workers lose an average of $10,000 in wages by taking that leave without being paid. That’s why her organization released an AI chatbot to help people in New York navigate their state’s paid leave program.

On the show today, Epic Games won its antitrust lawsuit against Google this week. What it means for the players and why the rest of Big Tech is watching. Plus, Netflix releases viewing data for its entire streaming catalog for the first time. What did we all watch? But first, it took 37 hours of negotiations for the European Union to pass what’s being called the world’s most ambitious law regulating artificial intelligence. Now the hard part: hashing out the details. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on these stories.

Warning: This episode includes sensitive content about the sexualization of children. For several months now, reporters at The Wall Street Journal have been looking at the algorithms that recommend content on Meta’s platforms, specifically Facebook and Instagram. They’ve found that those algorithms promote child sexual abuse on a mass scale to users who show sexual interest in kids. Meta argues that it uses sophisticated technology, hires child-safety experts and reports content to help root predators out. But the problem persists, according to Wall Street Journal reporter Katherine Blunt. She told Marketplace’s Lily Jamali what she learned by setting up test accounts, including some that followed young influencers on Instagram.

In software development, bugs in the code are inevitable. That’s why companies push out software updates so often. But there is a specific kind of bug that is especially worrisome, something called a “zero day.” It’s a bug no one knows about — not even the software company — so it hasn’t been patched and is vulnerable to hackers. Dina Temple-Raston, host of the podcast “Click Here,” has more on this story.

Since 1974, an international standard has governed the assignment of two-letter identification codes to every country and territory on Earth. When the internet came along, those codes were used in website domain names, and it didn’t take long before outside companies started using them too,  paying premiums for some particularly marketable codes. Marketplace’s Lily Jamali spoke with journalist Amy Thorpe about the profitable domain name marketplace.

Remember Apple’s “Get a Mac” campaign from 2006? They featured actor Justin Long as the hip Mac computer personified in conversation with a noticeably less cool John Hodgman playing a PC. Seventeen years and plenty of tech releases later, it seems the stereotypes in those ads never really went away. Take, for example, a recent TikTok trend in which women respond to the question, “He’s a 10, but he has an Android phone. What’s his new rating?” For some, the answer is 1 or 0. Marketplace’s Lily Jamali spoke with Brian Chen, personal tech columnist at The New York Times, about “green bubble shaming.”

On today’s Tech Bytes: Google launches its AI tool Gemini into the public arena — finally. Plus, ousted congressman George Santos becomes a star on Cameo. But first, Spotify CEO Daniel Ek said the music streaming giant is cutting 17% of its workforce. Here’s the thing, though: The size of Spotify’s user base is actually growing right now. Marketplace’s Lily Jamali is joined by Anita Ramaswamy, columnist at Reuters Breakingviews, for her take on these stories.

If you use the internet, you have undoubtedly been asked to consent to cookies. They remember our log-in information and also track things like what we’re reading and buying. Trying to avoid cookies can feel pretty pointless and exhausting to the point where privacy experts have named the phenomenon “consent fatigue.” Marketplace’s Lily Jamali spoke to Matt Schwartz, policy analyst for Consumer Reports, about how we got here.

For years, Facebook, now renamed Meta, has offered a code called pixel to businesses. By embedding pixel on their websites, those businesses can collect information on users, then target them with ads on Meta’s social media platforms. The investigative news website The Markup has been looking into how some of the personal information pixel gathers is shared back with the tech giant. Meta says its policies make clear that advertisers should not send sensitive information about customers through its business tools. But Colin Lecher, co-author of a new Markup investigation, is reporting that students are among those the pixel code tracks.

Last week, a Virgin Atlantic passenger jet traveled from London to New York powered 100% by sustainable aviation fuel, or SAF.  The low-carbon fuel came from feedstock that included used cooking oil and waste animal fats. Critics call the flight a gimmick, and to be clear, right now SAF makes up a tiny slice of the fuels airlines use to get us places. Marketplace’s Lily Jamali spoke with Louise Burke, an energy analyst and vice president of business development at Argus Media, who says that could change.

When Section 702 became law in 2008, the intelligence community argued collecting phone calls, texts, and emails of people outside of the U.S. could protect against terrorism. But the communications of many Americans have also been collected, all without the required warrants. Now, Section 702 is set to expire at the end of the month. Marketplace’s Lily Jamali spoke with Elizabeth Goitein, senior director of liberty and national security at the Brennan Center for Justice, about what members of Congress are considering as they decide whether to extend Section 702.

On today’s Tech Bytes: apologies, profanity and accusations of blackmail. It’s just another week in the life of Elon Musk. Plus, ultra-fast-fashion retailer Shein confidentially files for an IPO and seems to be trying to bolster its image.  But first, one year ago this week, OpenAI released ChatGPT to the public for the first time. Within five days of its launch, ChatGPT already had one million users. From writing holiday menus to college essays to wedding vows, ChatGPT has been there.  Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter for The Information, for her take on the week’s tech news.

This time of year, companies tend to open their wallets and choose where they choose to advertise. Those ad dollars are the lifeblood of X, the former Twitter. In the last quarter of 2021, almost 90% of Twitter’s revenue came from ads. That business model was already showing signs of wear after when Elon Musk took over. Now, as the Israel-Hamas war rages on, a new controversial post by Musk has accelerated the flight of advertisers. New York Times journalist Ryan Mac spoke with Marketplace’s Lily Jamali about how the fallout of fleeing advertisers could affect the platform.

This week, TikTok parent ByteDance said it’s retreating from mainstream video games altogether. Earlier this year, Epic Games, the maker of Fortnite, a game that has had more than 400 million “unique registered users” since its 2017 launch, announced hundreds of layoffs as well. They’re just some examples of the wave of layoffs hitting game companies around the globe. Marketplace’s Lily Jamali spoke with Los Angeles Times reporter Sarah Parvini, who covers the video game sector. In a piece just last week, she wrote that the industry is deep in downsizing mode.

From being your own boss to doing work you actually like, the perks of influencer life have drawn in plenty of creators to an industry valued at $250 billion. Take Sid Raskind, whose goofy lifehacks have earned him millions of followers on TikTok and Instagram. Still, Yanely Espinal, host of the podcast “Financially Inclined,” told Marketplace’s Lily Jamali that younger would-be creators should understand what it takes to make it.

Despite half the world’s population being female, there are still few technologies on the market to help manage the symptoms of menopause. Why is there a reluctance to invest in “menotech,” and is that changing? The BBC’s Elizabeth Hotson looked into the menotech products on the market and how the industry is evolving.