Texas Conflict Coach

In this special segment we will be talking with attendees and special guest presenters who attended the 1st Southeast Organizational and Leadership Summit on Workplace Conflict Resolution, October 7, in Atlanta. This unique summit gathers experts from the conflict resolution field to share with business leaders and organizations how conflict resolution strategies and processes will help their bottom line both financially and with their human capital. Join us as we get their reactions and key learnings from the day's events. We will also highlight the upcoming key events and presentations for the Annual ACR conference to start on October 8th. For more information visit: www.acrnet.org/ and www.godr.org

This is the 4th show segment in our elder care series. As Americans are getting older, more and more issues arise relating to elder abuse in financial and healthcare settings. Studies show that the majority of abuse occurs within the family. What can be done to resolve these issues? Talk with a respected elder abuse mediator and author, Steve Mehta,to address these difficult issues. Here are strategies for avoiding elder abuse: 1) Be vigilant and watch for the early signs in your senior family member that might indicate "diminished capacity." You can do this by... a) Visiting your elderly family member more often especially if you do not live close by b) Calling on a regular basis so as to prevent isolation from that senior member of the family c) Talking to friends and family to get more information on how the elderly family member and caregiver are doing 2) Before making accusations about elder abuse or neglect, get knowledgeable about the situation and try to understanding

Join us for the 3rd episode in our Elder Care Series We will be talking with Louise Phipps-Senft, Baltimore Mediation Center. Families today are assuming responsibility for the informal care of over 75 percent of elderly family members and are often faced with difficult decisions from a bewildering array of choices:? e.g. estate planning, financial issues, and guardianship.? In the best of circumstances, this can be a stressful process and sometimes leads to disagreements, confusion, and conflict at a time when the best intentions of the family are to work together for the needs of a loved and respected aging family member. With the help of a trained professional mediator, family members share information and perspectives, explore and evaluate options, and develop workable solutions through a process that promotes open and positive communication.? The mediator is a neutral, who does not offer advice and believes that each family is unique and knows best what solutions will work for their family as a whole.

Join us as we talk with Rita Callahan and Nicky Davenport, Summit Organizers to discuss the upcoming FIRST Workplace Conflict Resolution Summit for Organizations and Leaders, Oct 7, Atlanta, GA, with experts and authors in the workplace conflict resolution field. Learn how organizations improve productivity, morale and the bottom-line by different approaches to organizational conflict competence, using conflict constructively in teams, managing inter-generational conflict, assessing the work climate, dispute resolution systems design, using technology to defuse conflict in meetings, and what leading companies are doing to manage conflict effectively. Wednesday, October 7, 2009, 9:00 – 4:30, Atlanta, GA Join organizational leaders from The Weather Channel, Georgia Pacific, ConEdison of New York and the leaders in the Workplace Conflict Resolution field, in Atlanta for the Association for Conflict Resolution National Conference, available together for just this one day, to illustrate the impact of managi

This 2nd episode continues our Elder Care Series that will extend through 9/23/09. When a family member needs help everyone has an idea of what is “best.” Many times, adult children are called upon in a crisis to help their parents make some decisions about their care. The family and the senior have to decide the senior may need. The differing options of care (how much, what type, and how it will be funded) can cause conflict within the family. Geriatric Care Managers are often called upon to help negotiate these very difficult decisions. Byron Cordes received a Masters in Social Work from Worden School of Social Services at Our Lady of the Lake University and a Bachelor of Science in Psychology from Oklahoma State University. He has worked for twenty years in the social work field; background includes medical social work/case management and clinical work with geriatrics. Byron is a Licensed Clinical Social Worker in the state of Texas. He also holds an Advanced Certification in Social Work Case Management fr

Join us for the Special Elder Care Seres. In this first episode, we will talk with Barbara Manousso of Manousso Mediation. We will have 4 episodes extending through Septemeber with a number of guests talk about elder and adult care conflict between families and the love ones they take care of. Conflict over important decisions about how mom or dad will be cared for abound in many families. Listen as we invite conflict resolution experts in the elder care arena talk about their experiences along with resources, tools and strategies. Barbara Sunderland Manousso, Ph.D, M.P.H., a national and Texas certified guardian and TMCA Texas Credentialed Distinguished Mediator, has been a mediator and trainer since 1993, and is certified as a Texas long-term care ombudsman and conflict coach. She has published articles on elder care mediation and guardianship, and is a popular international lecturer on elder & adult care. She serves at the pleasure of the Texas governor on the statewide Nursing Facility Administrators

Are you a parent of a college student or an educator dealing with campus conflict? Maybe YOU are a student whose gotten into some trouble on your campus? If so, this shows for you. We spoke with Dr. Nancy Giacomini and Jennifer Meyer Schrage, J.D., editors of their new book "Reframing Campus Conflict: Student Conduct Practice through a Social Justice Lens." Giacomini and Schrage addressed how the culture and diversity of the student population has changed over the years, and how unfortunately, the system for dealing with student conduct and conflict incidents has becoming increasingly legalistic. How do we reframe campus conflict so that it is inclusive, fair and is an alternative to the costly legal system. Nancy Geist Giacomini, Ed.D. is a private educator, mediator, facilitator and author based in Chester County, PA. Nancy completed her Educational Leadership Degree at the University of Delaware while a Conflict Resolution Program (CRP) Associate in the Institute for Public Administration. She taught i

In this episode, we focus our conversation on Conflict Resolution in Teacher Education (CRETE). The mission of the CRETE project is to provide pre-service and in-service teachers with skills and knowledge of conflict education and social and emotional learning necessary for creating constructive learning environments. The Conflict Resolution Education in Teacher Education (CRETE) curriculum combines the best of theory and practice to build and enhance skills in conflict management and classroom management including: bullying prevention, communication, positive discipline, managing disruptive students, building classroom and school community, and restorative practices. Conflict Resolution Education (CRE) has proven effective in reducing negative student behavior, improving classroom climate, enhancing students' social and emotional competencies, and providing students critical skills for cooperatively managing conflicts with peers and adults (Aber et al, 2003). Our guest speaker Margaret Leeds has been ac

Cinnie Noble is a lawyer, mediator and ICF certified coach. She is a pioneer in the development of a unique model for conflict coaching, having created the CINERGY model in 1999. Cinnie combined conflict management and coaching principles to develop this model which helps people gain increased competence to be able to engage in conflict, to manage and resolve their interpersonal disputes and to effectively participate in dispute resolution processes such as mediation. Cinnie coaches worldwide and trains others to use this model in Canada, the U.S., Australia, Ireland and other parts of the world. She has been the consultant on the Conflict Management Coaching Program for the U.S. Transportation Security Administration since 2004 and provides consultation on the development of such programs for other organizations. Cinnie is writing a book on conflict coaching and is a well known author and speaker on conflict coaching. Her web site is www.cinergycoaching.com In this episode we learn how conflict coachi

You've heard of the horse whisperer, the dog whisperer and even the Ghost Whisperer. And, NOW, we have The Boss Whisperer®. In this show we talked with Dr. Laura Crawshaw, author of Taming the Abrasive Manager. We spoke with Laura about how she came to be the Boss Whisperer and her research and background with workplace bullying. We explored with listeners • what an abrasive manager is • learned the Big 5 behaviors that abrasive managers exhibit in the workplace, and • learned strategies to deal with their own abrasive manager Laura Crawshaw, Ph.D. coaches abrasive executives and professionals in her mission to reduce suffering at work caused by workplace bullying. Also known as The Boss Whisperer®, Dr. Crawshaw has coached and researched this population for the past 15 years, is the author of Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace (2007, Jossey Bass) and can be contacted at www.executiveinsight.com Listeners also had a chance to enter a giveaway CONTEST for a

Got Conflict? This special report show will be at a special time at 8:30 pm CST. We will be recording live from San Diego as a result of training and coaching others to facilitate effective workgroups. When we talk about group conflict think about the groups and communities you belong to such as your neighborhood Home Owner's Association, church group, PTA at school, work groups and teams, or maybe you volunteer in groups like the Scout troops, non-profit leadership teams, etc. What happens when conflict errupts in those groups? How is it managed and dealt with? What role do you play as a member of that group? What do you contribute to the problem resolution or do you just wash your hands of the problem and sit back hoping that others with take care of the situation. We explore these group dynamics and look at your role in group conflict.

Got Conflict? Based on the works of Dr. Dudley Weeks, we highlighted the key ingredients to conflict and the essential steps to conflict resolution based on the book "The Eight Essential Steps to Conflict Resolution." First, we examined a new way of thinking about conflict and defined what Week's describes as a conflict partnership. This kind of partnership is about resolving conflicts that are effective and sustainable and focuses both on the immediate conflict and the overall relationship Then, we reviewed the ingredients of conflict to include ? Diversity & differences ? Needs vs wants ? Perceptions ? Power ? Values & principles ? Feelings & emotions ? Internal conflict Listeners then learned the 8 essential steps to conflict resolution as applied to a neighbor conflict. Fieldwork: Think about an upcoming difficult conversation you need to have with someone and begin to practice the first essential step…creating an effective atmosphere. This means to prepare for your conversation. Where wi

Got Conflict? In this episode, we will be talking with Debra Dupree, Relationships That Matter, LLC. She is a certified master trainer for the Conflict Dynamics Profile (CDP). This profile identifies the hot buttons, and conflict behaviors that one uses when they are confronted by conflict. Are your behaviors constructive or destructive when you are confronted with conflict? How do we identify these behaviors and how do we begin to change. Debra Dupree, Founder and President of Relationships That Matter, represents a specialty firm active in working with San Diego’s business communities working out relationships as a Mediator, Meeting Facilitator, Business/Conflict Coach, Trainer and Organizational/Family Therapist. Debra is a former chairperson of the Association for Conflict Resolution (ACR) Workplace Section and Past-President of ADR-San Diego. She professionally trains people internationally to become mediators, is a frequent speaker at local and national conferences, and is on the faculty of two majo

Got Conflict? In this episode, we will speak to Craig Runde, co-author of "Becoming a Conflict Competent Leader." This book "underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward." But wait folks, this is not just for leaders, this book is for anyone who want to learn the why and how to manage conflict effectively. Craig E. Runde, director of the Center for Conflict Dynamics at the Eckerd College, oversees training and development of the Conflict Dynamics Profile assessment instrument and Center programs. He is the coauthor of Becoming a Conflict Competent Leader (Jossey-Bass, 2007) and Building Conflict Competent Teams (Jossey-Bass, 2008). Craig is a frequent speaker and commentator on workplace conflict issues. He received his B.A. from Harvard University, M.L.L. from the University of Denver, and J.D. from Duke University. Fieldwork Assignment: Tak

Got Conflict? The Texas Conflict Coach, a division of Conflict Connections, Inc. provides consumer education and tools to build self-awareness, skills and resources to manage conflict effectively. In this augural show, Pattie Porter, connects with the audience by sharing her story of growing up in a high conflict family, and this led eventually to her work as a conflict management expert. Pattie sets the stage for future shows including the idea of giving fieldwork assignments. The first fieldwork assignment is reading the first two chapters in "Becoming a Conflict Competent Leader" by Craig Runde. Craig will be the next guest on April 15th at 5:30 pm CST. Texas Conflict Coach listeners heard Peaceful Co-Existence by Radio Orphan on this inaugural show.