Texas Conflict Coach

You've heard of the horse whisperer, the dog whisperer and even the Ghost Whisperer. And, NOW, we have The Boss Whisperer®. In this show we talked with Dr. Laura Crawshaw, author of Taming the Abrasive Manager. We spoke with Laura about how she came to be the Boss Whisperer and her research and background with workplace bullying. We explored with listeners • what an abrasive manager is • learned the Big 5 behaviors that abrasive managers exhibit in the workplace, and • learned strategies to deal with their own abrasive manager Laura Crawshaw, Ph.D. coaches abrasive executives and professionals in her mission to reduce suffering at work caused by workplace bullying. Also known as The Boss Whisperer®, Dr. Crawshaw has coached and researched this population for the past 15 years, is the author of Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace (2007, Jossey Bass) and can be contacted at www.executiveinsight.com Listeners also had a chance to enter a giveaway CONTEST for a