Dataframed

#233 Generative AI at EY with John Thompson, Head of AI at EY

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Sinopsis

By now, many of us are convinced that generative AI chatbots like ChatGPT are useful at work. However, many executives are rightfully worried about the risks from having business and customer conversations recorded by AI chatbot platforms. Some privacy and security-conscious organizations are going so far as to block these AI platforms completely. For organizations such as EY, a company that derives value from its intellectual property, leaders need to strike a balance between privacy and productivity. John Thompson runs the department for the ideation, design, development, implementation, & use of innovative Generative AI, Traditional AI, & Causal AI solutions, across all of EY's service lines, operating functions, geographies, & for EY's clients. His team has built the world's largest, secure, private LLM-based chat environment. John also runs the Marketing Sciences consultancy, advising clients on monetization strategies for data. He is the author of four books on data, including "Data for