New Books In Psychology

Today I talked to David Livermore about his book Digital, Diverse & Divided: How to Talk to Racists, Compete with Robots, and Overcome Polarization (Berrett-Koehler, 2022). While the author argues that cultural intelligence (CQ) begins where EQ leaves off, in truth key attributes of EQ like understanding another person’s motivations and figuring out how to address them matter in both cases. Nowadays the challenge of connecting well only becomes harder, of course, given how social media means we often occupy echo chambers that merely reinforce what we already know and believe, as opposed to achieving a better understanding of how a person from a different place, or of a different race, gender, faith or political persuasion might see the matter at hand. This episode delves into how organizations must live up to their espoused values, plus instances where that fails to happen and what the corrective steps might be. David Livermore is the president and cofounder of the Cultural Intelligence Center in East Lansing