Rimproreport With Tom Adams

Gerry Doedens is the President of FileBank in Toronto, Canada.Not only does he share his story of starting at 19, but the incredible growth of his businesses over the years.Gerry is also involved in the leadership of the Innovative Record Systems Group (IRSG), a cross-Canada partnership of independent record centers serving national accounts.I strongly encourage you to spend time listening to the show today because Gerry gives one of the best lessons on customer service for record centers we’ve ever had. It’s definitely worth the price of admission.Enjoy the show.Special Thanks to our Exclusive Show Sponsor, O’Neil Software.