American Real
Episode #198 | Todd Hockenberry | Knowing Your Customers
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:43:23
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Sinopsis
Todd Hockenberry is a business development strategist who consults with entrepreneurs and business owners with his company Todd Hockenberry, Inc using the inbound principles. His company has an edge on the industry by expressing the benefits of being customer centric and appealing to what drives better sales. Todd focuses on the theory that if a company can offer an unmatchable experience in all stages of the brand, compared to the competition, chances are the customer centric company will outperform. Todd knows his consultations can shake old habits of business leaders who focus primarily on numbers and benchmarks, and will bring about positive changes to increase profits. On this episode of American Real, Roger Brooks interviews Todd Hockenberry who they both passionately agree on topics including the inbound principles, driving value, and the roles an executive can play when creating a better user experience for the customer. Business owners, managers, or creatives within an organization can utilize this