Ccw Digital: A Customer Service Online Platform
Ep. 149: How The Middle East's Largest Retail Operator Focuses on The Employee Experience
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:19:00
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Sinopsis
It's no secret that delivering quality employee experiences results in quality customer experiences. But it's easier said than done. Chalhoub Group, the largest retail operator in the Middle East focuses on employees first. Here's what their Head of People Experience, Rhency Padilla had to say on the topic, following Qualtrics' Work Different event.