Cold Call
Under Pressure, OXXO Rethinks the Convenience Store
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:30:58
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Sinopsis
Mexican convenience store chain OXXO dominated its market -- until its chief rival doubled in size almost overnight. Harvard Business School professor Tatiana Sandino discusses how CEO Eduardo Padilla responded by creating an agile organization based on a team culture and strong management systems.