Warwick Business School's Core Insights

How business research can improve healthcare and patient care

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Sinopsis

As a business school academic it is not often possible to say that your research led directly to lives being saved. But Graeme Currie, Professor of Public Management at Warwick Business School, is one such academic who can say that. His research project with the National Health Service (NHS) in England demonstrated how it is possible to overcome many of the barriers that prevent the spread of good practice from frontline services to other parts of an organisation. In an ideal organisation, knowledge about good practice and good practice innovation would make its way from wherever it originates, often at the frontline of service provision, to the parts of the organisation where it is useful. Unfortunately, this is rarely the case. And, while in most organisations a failure to disseminate innovation and good practice might have a negative impact on profits, business development and competitiveness, in some organisations - like hospitals - it can mean the difference between life and death. Core Insights host Tre