Tearsheet Podcast: The Business Of Finance

Welcome to the Tearsheet Podcast. I'm Tearsheet editor in chief, Zack Miller. When startups come on the podcast, we talk a lot about the need and the challenge to deliver digital financial services at scale. There’s probably no better example of that in the US market today than JPMorgan Chase. The firm has 60 million clients that access Chase products and services through digital channels. When it comes to scale, you don’t need to look solely to big tech – Chase is already there. On this episode, I’m joined by Rohan Amin, Chase’s chief product officer, and Gill Haus, Chase’s chief information officer. You’ll get a feel for the rapport between the two executives as we explore their roles and responsibilities in leading the firm forward into the future. Rohan and Gill discuss the evolving dependence consumers are building around their banking apps and the role banks play in their lives. Organizationally, Chase has adopted agile methodologies and teams. The duo discuss how product, engineering, design, and dat