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We’ve been discussing bias in AI on the programme for more than a year now but what is the actual cost of it? KPMG is publishing a report, commissioned by the fintech company Finastra, which examines the size of global consumer lending markets and the potential impact of algorithmic bias in money lending decisions. Amber Sappington, Head of Data & Analytics at Finastra, discusses the potential problems and why there’s an urgency for the industry to acknowledge the problem and act on it.Problematic Smartphone Use ‘Smartphone addiction’ has been in the news, following the publication of a new study by the Institute of Psychiatry, Psychology & Neuroscience Library at King’s in London. However, ‘Smartphone addiction’ is not a recognised medical condition. Gareth speaks with Dr Nicky Kalk, one of the authors of the study, about problematic smartphone use, and if it will be recognised as an illness. Virtually Shakespeare The Royal Shakespeare Company, the Philharmonia and Epic Games are amongst 15 org