Ft Money Show

The cost of insurance premiums is rising to record highs, but levels of customer service are falling for customers who end up having to make a claim, according to a new report. The consumer group, Which? has found that almost half of those claiming on home, car or travel insurance policies in the past few years have experienced at least one problem, as the volume of complaints linked to claims handling soars. Host Claer Barrett sits down with Sam Richardson, the deputy editor of Which? Money and Ian Smith, the FT’s insurance correspondent, to find out why insurance has become such a minefield for consumers, and how to reduce the cost of premiums without compromising the quality of cover.Links: Money Helper: https://www.moneyhelper.org.uk/enBritish Insurance Brokers’ Association: https://www.biba.org.uk/For a chance to win a pair of Bose QuietComfort 35 Wireless Headphones, share your thoughts on the show with us via a short survey before August 29 2024 (terms and conditions can be found here).For more ti