A Well-designed Business® | Interior Design | Designers | Business |interior Design Success

Welcome to A Well-Designed Business! LuAnn’s guest today is Melissa Lindsay, Co-Owner of Pimlico Interiors, located in Westport, CT. She will be sharing some of the methods and tactics that she and her partner, Jill Kakaletris, use when dealing with difficult conversations and difficult clients. As #seasoned designers, Melissa and Jill have had their share of difficult conversations with clients and together they have developed a personal philosophy for handling these as well as some actual tips to help you navigate them, too. Whether you are crafting an email or having a hard person-to-person discussion, there are some strategies here that you can most certainly find useful! Melissa brings 20 years of luxury residential design experience and award-winning interiors to the firm. Named at home Magazine’s A-list award winner multiple years over, she has been lauded by industry professionals from Celerie Kemble to Bunny Williams. Show Highlights: Be truthful with kindness and grace! Listen more than talk.