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656: April Jensen: How to Establish Client Expectations for Successful Projects
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 1:01:19
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Sinopsis
Today with April Jensen Welcome to A Well-Designed Business. April Jensen of St. Louis-based ADJ Interiors was in business for 25 years before she created an onboarding doc for her high-end interior design business. April and LuAnn walk step-by-step through her onboarding doc as April lets us in on how it has helped her handle client expectations and sticky situations. Pick it apart: [16:13] April shares her response to a client who is unsure of their budget [22:44] Why mutual respect with clients is necessary for a successful project [27:40] April advises how to respond to a client who is worried about a single product [36:33] April and LuAnn share their mutual frustration with clients who text [42:55] LuAnn and April chat about how to handle clients who don’t pay LuAnn and April Jensen’s Ah-Ha moments: “I’m a designer, and it’s okay to be a business person too.” - April Jensen “You asked for a burger and a coke. If you want fries, it’s more money.” - LuAnn Nigara “You have to