Vantage Performance Podcast

The Net Promoter Score (NPS) is a survey tool used by many businesses – large and small – to measure customer satisfaction levels. In this edition of the Vantage Performance Podcast Michael Fingland explain to Phil Dobbie how the tool can also be used to value a business. It provides a useful snapshot of how valuable a customer base is – essential for companies looing to buy or sell a business.YouTube: https://www.youtube.com/c/MichaelFinglandLinkedin: http://linkedin.com/in/michael-fingland-34a09b3Website: https://www.vantageperformance.com.au/See omnystudio.com/listener for privacy information.