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TOR156: Designing Products For Underserved Populations with Krista Donaldson of D-Rev

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Sinopsis

A great deal of the actual “work” delivered in the social sector comes in the form of services. Of these services, the lowest hanging fruit is skill building, often known as capacity building. But there are, of course, many other flavors of services - everything from helping to draft policies and plans, to the know-how behind running a power grid, to mapping service centers for at-risk youth. My point here is that delivering services is a tried and tangible means for getting your hands dirty helping others. While not new by any account, one of the more exciting areas of the social sectors is the delivery of products. I think product delivery is especially interesting for a number of reasons. The design and delivery of products offer the opportunity for true leapfrog moments, and the measurement of success of a product is extremely tangible. Finally, in most cases the evolution of a product, as it iterates and is improved over time, is again extremely tangible. But, as we already know, designing, delivering an