Ux Podcast

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the ways that organisations respond to trauma. The report also puts forward a suggestion of how organisations can handling healing better. In our conversation with Vivianne we... The post #281 Organisational trauma with Vivianne Castillo appeared first on UX Podcast.

Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pharmaceutical trials and tests, these experiments still raise numerous ethical issues that are shared with research or experiments in a medical scenarios.  Craig Sullivan... The post #280 Ethical experimentation with Craig Sullivan appeared first on UX Podcast.

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place... The post #279 War Stories with Steve Portigal (UXP Classic) appeared first on UX Podcast.

Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicity in digital design. Article one is The Era of Design Systems Is Gone originally by Seryozha Plaschinsky and translated by... The post #278 No, seriously, it’s been a year appeared first on UX Podcast.

As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business practice. In her newly released book, Business Unusual, she collects and elucidates important wisdom about how to ready your work for the unavoidable changes in consumer values,... The post #277 Business unusual with Nathalie Nahai appeared first on UX Podcast.

We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a state where you can access creative ideas best. Later in the episode, Chris Noessel joins... The post #276 Creativity with Denise Jacobs & Chris Noessel (UXP Classic) appeared first on UX Podcast.

Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström is a Businesses Developer and Doctoral Researcher at Sahlgrenska University Hospital. She has spent years conducting research within the fields of AI and VR... The post #275 VR in Healthcare with Almira Osmanovic Thunström appeared first on UX Podcast.

Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how causal loop diagrams are a useful tool for understanding. Article one is It’s High Time for Product Designers To Become Privacy Practitioners... The post #274 Privacy practitioners appeared first on UX Podcast.

“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical empathy, joins us to talk “purpose”. People may be complicated, but Indi says if we frame our studies by purpose we can... The post #273 Purpose and thinking styles with Indi Young appeared first on UX Podcast.

We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.  We look at the difference between getting people to adopt your product and teaching them how to use it. Onboarding is like the “top layer of a bigger pyramid... The post #272 Onboarding with Krystal Higgins appeared first on UX Podcast.

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. Stephen started off by tweeting his feelings around using customer journey (maps) for experiences where the linear sequence is very different from user to... The post #271 Loops, arcs, and terrain appeared first on UX Podcast.

People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva PenzeyMoog joins us to talk about how we can design for safety, prevent harm before it happens, and helping survivors of... The post #270 Design for safety with Eva PenzeyMoog appeared first on UX Podcast.

In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology. More and more things are... The post #269 Calm technology with Amber Case (UXP Classic) appeared first on UX Podcast.

Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and discuss the challenges with developing design systems and how important collaboration and culture are in order to succeed. We have a... The post #268 Managing design systems with Brad Frost appeared first on UX Podcast.

Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing it.  We learn from Tanya how to recognise UX theatre, how to transition from just acting to actually doing.  We... The post #267 UX Theatre with Tanya Snook appeared first on UX Podcast.

From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, and how this will impact design work (and design discussions).  Target size was introduced as a criteria in... The post #266 Target size appeared first on UX Podcast.

Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes” to coaching UX-ers. How do you design yourself? How do you give yourself permission to do your best work? “You need... The post #265 UX Coaching with Whitney Hess (UXP Classic) appeared first on UX Podcast.

In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode also includes James and Per’s reflections on the complete interview with Don. “I don’t know the answer to everything, but I do know the questions” In the... The post #264 Creating a better society with Don Norman (part 2) appeared first on UX Podcast.

In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the crossroads of business, technology, people, society and culture. In the autumn of 2020, Don published an article based on... The post #263 Creating a better society with Don Norman (part 1) appeared first on UX Podcast.

We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of design in the future. Our discussion looks at how tools change, the shift from tools to methods, career paths, play... The post #262 Design confidence with Kate Rutter, Kim Goodwin and Pamela Pavliscak appeared first on UX Podcast.