The Look & Sound Of Leadership

A bonus episode! Tom shares email exchanges he had with two podcast listeners. One exchange is about handling people who interrupt presentations. The other is about defining tasks and responsibilities when they're not defined for you. During the podcast, Tom mentions two other episodes that support the ideas here: one episode is “Facilitating Open Dialogue.” The other is “Creating Devoted Followers.” If you’d like more bonus episodes like this one, let Tom know at info@essentialcomm.com.

How you brand yourself sticks with people a long time.Thismonth, a senior executive dreads having to brand himself duringaninterview – until he learns about the PersonalHistoriestechnique.In addition to giving you this simple yet powerful tool tohelpbuild your personal brand, this episode also references abookcalled "The Five Dysfunctions of a Team."Details about this book is at the end of the podcast. ThereIdiscuss that there are actually TWO books about theFiveDysfunctions. They're quite different. Here’s how."The Five Dysfunctions of a Team: A Leadership Fable" has ajuicystory about a team struggling to succeed. In the back of thebook,the author teaches The Five Dysfunctions and explains atarelatively high level how to overcome them. The tools in thisbook– including an assessment your team can fill out – areuseful.If you’d like to know how to build a high-performing team,thesecond book is even more useful. It’s called, "Overcoming TheFiveDysfunctions of a Team: A Field Guide f

This month, The Look & Sound of Leadership gives you a tool for developing your team. A process that takes only minutes to learn, if practiced regularly, this exercise has far-reaching ripples. Welcome to "The Plus/Delta Tool."Other episodes to help you develop as a leader of teams are:Your Team's Best Interests - Part OneYour Team's Best Interests - Part TwoCoaching Your PeopleEngagement and PerformancePerformance ReviewsResolving Conflict

From the Harvard Business Review to the New York Times, mindfulness is widely touted as a powerful tool to increase personal effectiveness and well-being. This month’s Executive Coaching Tip explores the “how to” of being mindful with an executive who was already on the path but didn’t know it.This episode shows that mindfulness is neither complex nor mysterious; it just takes practice. More importantly, this episode puts forward the idea that all professional and personal development requires you to be mindful to some degree.If this episode inspires you, there are even more Tips to help support your growth. Go to the Executive Coaching Tips archive and select the category “Personal Growth & Self-Development.”http://essentialcomm.com/tag/personal-growth-self-development/

Coaching is expensive. Coaching is hard to measure. Coaching is too touchy-feely. There are a million arguments against coaching. This month, a tough CEO puts Tom on the defensive about coaching. If you'd like to explore this topic further, here are nine related Tips:A Breakdown of ListeningCoaching Your PeopleCoaching Versus TherapyCreating New BehaviorsHigh-Stakes MeetingsHow Behaviors ChangeLeadership & ListeningSelf-Knowledge as LeadershipWho’s Coachable Or you can search the free archive of all ten years'  worth of Tips. Use the "Search by Subject" tool to look at the category called "Personal Growth & Self-Development." There are more than 40 Tips in that cateogry to help support your professional development. At the end of this Tip, Tom invites you to become a client. If you're interested in being coached, send him an email at info@essentialcomm.com

The goal of this episode is to give you a three-step process to help you succeed in meetings when you feel there’s a lot at stake.Step one: Clarify the Story. Four other episodes can also help with this step: “Sounding Executive,” “Communicating With Clarity,” “Executive Presenting” and, the mother of all communication tools: “Sorting and Labeling.”Step two: Do Your Homework. This step is different for everyone. Sometimes it means getting information from another department. Sometimes it means researching data. Sometimes it means talking to people who’ve gone before you. Most people seem to know what homework to do; the struggle is finding time. Because we’re busy we think, “Oh, I’ll let the homework slide.” But I promise – doing your homework will make you feel much more confident.That brings us to the final step: Managing Yourself. In this episode I mention several concepts to help you manage yourself that you can find in other episodes. “Assume Equality” is a critical self-management tool. Another, to help

For many businesses, uncertainty and ambiguity is their new norm. In such anxious times, people long for leaders who will make tough decisions, stand behind those decisions, and protect their people. In some circles, this is called “showing teeth.”In this episode, I refer to The Center for Talent Innovation and their white paper on Executive Presence.I also refer to four related episodes:Assertion versus Aggression GravitasSpeaking for YourselfSpeaking Your TruthFor more ideas about “Showing Teeth,” you might also check out all the episodes in the Assertiveness category of the Executive Coaching Tips archive. The Executive Coaching Tip that explains “unconscious competence” is Creating New Behaviors.

Lack of engagement can assume many disguises but there is one outcome that is predictable: poor performance. What would you say if you found out you could get people engaged – and improve performance – with just two questions? Sounds like a miracle, right? That’s what I thought, too.

Disruptive executives take many forms—bullies, catastrophizers, resisters, you name it. But no matter what mask they wear, they create upheaval. Whether the disrupter is your boss, your peer or your direct report, coping successfully requires two things: courage and skills. Here’s how to find both.

Presentations are a golden opportunity to display your executive presence. Here are six behaviors that’ll help you command the room and deepen your brand.

We all think we’re better listeners than we really are. Luckily, we all have the capacity to improve our skills. But not all listening is the same. Here’s a breakdown.

When you’re communicating, you not only need to fly through the intricate patterns of your own information, you need to be sure we can thread that needle along with you.

The research is unequivocal: in the workplace, women play on a tilted field. Everyone contributes to work's off-center world -- even women! This episode explores ways to bring the tipping back in balance.

Narcissistic executives can be infuriating. And, unless you’re one of their favored few, they can be dangerous, too. These five actions will help protect you—and keep you sane.

Helping develop your people is a win for everyone. But developing people is quite different from managing people: developing people requires you to be a coach. Here’s how.

We all assign ourselves a certain status. Of course, that means we assign status to others, too. The question is: do people experience your status as appropriate? Or do you need to dial it up? Or down!

“I’ll know it when I see it” is a natural thought when starting a new project.  Feeling “It’s just not right” is natural when a situation is nagging. But your followers need you to tell them specifically what success looks like. If you don’t tell them, how will they know?

Finding good mentors – and using them wisely – can change your career trajectory. So can being a mentor to others. Here are actions for succeeding in both roles.

Executives create honor in the workplace not by declarations and speeches. Rather, honor is built in the display of small, consistent behaviors every day. This month’s Tip examines two of those behaviors and one over-arching factor.

Poor performers often linger far too long. Leaders who avoid these performance issues damage their reputations and weaken their teams. Here are five actions to help you manage poor performers up or out.