Business Confidential Now With Hanna Hasl-kelchner

Resilient TeamsResilient teams are the ones that are able to adapt and even thrive in during tough times, such as the Covid pandemic.But just as everyone likes to think they are the best drivers on the road, the best parents, or the best business leaders, you never really know until you’re put to the test and a business crisis is a heck of a time to find our your business team is really not as resilient as you thought they were.My next guest, Lisa Koss is a developmental coach and author of Leading for Learning: How Managers Can Get Business Results Through Developmental Coaching and Inspire Deep Employee Commitment who can help you turn that wishful thinking into reality with time tested tips on how to create remarkably resilient teams.What You’ll Discover About Resilient Teams (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What does it mean to have resilient teams [01:26]* What the most successful business leaders do to build resilient teams [03:36]* Where to start d

Racial Bias in the WorkplaceRacial bias in the workplace is an open secret to those who experience it and a symptom of willful blindness to those who inflict it. It’s a serious problems.Today’s guest, Daralyse Lyons is an activist who works tirelessly to shine a spotlinght on these issues and offer solutions on how to start fixing it.What You’ll Discover About Racial Bias in the Workplace (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What most people fail to grasp about diversity [01:45]* How to calm fears about diversity in the workplace [05:23]* What it means to “do the work in a meaningful way” [08:59]* How experiencing racial bias in the workplace is multilayered [11:23]* Proactive steps employees can take to reduce racial bias in the workplace [13:05]* Proactive steps employers can take to reduce racial bias in the workplace [14:37]* The role of microaggressions in contributing to racial bias in the workplace [17:38]* How start-ups and small businesses can support diversit

Negotiation Head TripsNegotiation head trips can take you down a dark hole that can not only jeopardize your deals but also your future. If you’d like more control over the negotiation process, stay tuned for my next guest, he’s the author of Negotiating From the Inside Out with some fascinating tips for how to neutralize those nasty negotiation head trips and win more often.What You’ll Discover About Negotiation Head Trips (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The 3 types of negotiators [01:04]* How to rate yourself as a negotiator [03:17]* The different types of negotiation head trips [07:40]* The “Your competition is cheaper” tactic [08:31]* The “Flinch” tactic [09:17]* The “Contract fait accompli” tactic [09:39]* The “Escalation” tactic [10:28]* The Karpman drama triangle of negotiation head trips [11:27]* Effective tactics for neutralizing negotiation head trips [14:53]* Most common and easiest negotiation mistakes [20:51]* And MUCH more.♥ Share this

Introverts at WorkAre the introverts at work people who are outside your inner circle? The ones you quietly let do their work like Old Faithful?Or are the introverts at work the hidden powerhouses and secret weapons on your team?Steve Friedman, a self-proclaimed introvert and author of In Search of Courage: An Introvert’s Story, helps us explore these paths and pulls back the curtain on the myths and stereotypes surrounding introverts.What You’ll Discover About Introverts at Work (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* What it means to be an introvert at work [01:17]* The 5 phases of introversion [04:20]* How to know if you’re one of the introverts at work [07:34]* Biggest myth about introverts at work [09:34]* How introverts at work can get the recognition they deserve [10:46]* What is often misunderstood about introverts at work [13:40]* What introverts at work can do to bust common stereotypes about introversion [24:44]* How introverts at work can benefit from diversit

SUCCESFULLY SCALE A BRANDFiguring out how to successfully scale a brand is much easier said than done. Not everyone has $20 million to build their food, beverage or beauty brand.Today’s guest, Dr. James Richardson, author of Ramping Your Brand, has extensive experience scaling products in the consumer-packaged goods industry and offers valuable insights on what works and what doesn’t.What You’ll Discover About How to Successfully Scale a Brand (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How connection and habits are the key to successfully scale a brand [01:38]* The illusion of innovation [03:32]* The role of packaging if you want to successfully scale a brand [06:00]* How appealing to a mass market to successfully scale a brand requires more than a mission [07:09]* The critical role of consumer feedback [09:32]* Why you must sell strategically to successfully scale a brand [11:56]* How small and early stage businesses can successfully scale a brand [14:49]* Commercialization

More Strategic AlignmentThe need for more strategic alignment is probably the answer if you’re experiencing hit or miss business growth.Today’s guest, Art Johnson, author of The Art of Alignment: A Data-Driven Approach to Lead Aligned Organizations, has the helpful tips you need to achieve the reliable growth and prosperity you deserve.What You’ll Discover About More Strategic Alignment (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How business cultures get out of alignment [01:32]* How to hire the right employees for more strategic alignment [03:17]* How employee-buy-in and commitment produces more strategic alignment [06:38]* The leadership traits needed to achieve more strategic alignment [10:06]* The role of employee empowerment in achieving more strategic alignment [13:20]* The 9 pillars of alignment from “The Art of Alignment” [15:44]* And much MORE.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.co

Data-Backed DecisionsData-backed decisions have an air of authority and legitimacy about them that shooting from the hip definitely does not. But today’s guest, Ruben Ugarte, author of Data Mirage, says too many companies fail to use their data properly. Is this happening in your organization?What You’ll Discover About Data-Backed Decisions (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How to be more strategic in collecting data for data-backed decisions [01:31]* Best way to think about data to improve data-backed decisions – a framework [02:37]* How KPIs can be misleading [04:30]* 3 Common problems that thwart data-backed decisions [05:56]* What small business owners need to consider to improve data-backed decisions [08:35]* What The Data Mirage teaches about data-backed decision making [11:31]* How small business owners can get more disciplined and focused in their data-backed decisions [13:13]* How to trust your data for better data-backed decisions [16:36]* And much MORE.♥&

Successfully Scale Your BusinessHow do you successfully scale your business once your business has a market for its goods or services and your focus shifts to growth?Today’s special guest, Jan Cavelle, has built a multi-million turnover business and has some time-tested tips so you too can successfully scale your business.What You’ll Discover About How to Successfully Scale Your Business (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Jan Cavelle’s personal success story of how to successfully scale your business [01:20]* Drifting vs. planning when attempting to successfully scale your business [02:53]* How instead of successfully scaling your business you could be ruining it [07:43]* Highlights from Scale for Success book [10:37]* How necessity became the mother of invention [15:42]* The most valuable tip for how to successfully scale your business [16:47]* And much MORE.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lo

Missed Sales OpportunitiesCould you be ignoring changes in buyer behavior and accidently creating missed sales opportunities? What if you could capture those missed sales opportunities that are hiding in plain view?Today’s special guest, Liz Harr, co-author of Inside the Buyer’s Brain offers some tips on how to do exactly that.What You’ll Discover About Missed Sales Opportunities (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* Why identifying missed sales opportunities requires getting inside the buyer’s brain [01:12]* Common missed sales opportunities signals [03:10]* The top overlooked buyer criteria that results in missed sales opportunities [05:40]* How understanding the stages of the buyer’s journey helps avoid missed sales opportunities [07:30]* Two important research finds on how buyer behavior has changed [11:01]* How to prove your expertise and side-step missed sales opportunities [14:53]* And much MORE.♥ Share this episode with someone you think will benefit from i

Stress and System OverloadAre you experiencing stress and a system overload?If you are, you’re not alone. It’s a big club and getting bigger every day as the business world keeps getting more complicated and taxes our ability to do more with less and less.Today’s special guest, Steven Howard, says we’re often unaware of how stress and multitasking triggers poor thinking, poor decisions and poor outcomes. In our conversation he shares his research and offers tips on how we can flip that script.What You’ll Discover About Stress and System Overload (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How stress and system overload hijacks decision-making [01:33]* The difference reacting vs. responding makes in decision-making [02:05]* Why stress and system overload contribute to drama in the workplace [03:11]* How to stop the emotional hijacking of the decision-making process [04:37] * What to do when your boss creates stress and system overload [08:21]* What decisions need to be ma

Employee Buy-in and CommitmentGetting employee buy-in and commitment can be a HUGE challenge when it involves making changes in the workplace. How do you get you people on board to make it work?That’s exactly what we’re going to talk about with Sean Fields, a licensed professional engineer who has seen first hand what happens to management change initiatives when management fails to get sufficient employee buy-in and commitment.What You’ll Discover About Employee Buy-in and Commitment (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* 2 Reasons why employee buy-in and commitment can’t be assumed [01:13]* Importance of anticipating the human cost of change management in getting employee buy-in and commitment [03:13]* The critical need for having a product-centric perspective [07:30]* Impact of non-product centric perspectives on employee buy-in and commitment [09:10]* When to bring employees into the change management conversation to maximize employee buy-in and commitment [10:5

Improving Franchise GrowthIf you want to know how to become a thriving franchise superstar by improving franchise growth you’re in the right place because my next guest, Scott Greenberg, literally wrote the book on the subject.Scott is the author of The Wealthy Franchisee and he’s here to share some ways for improving franchise growth to help you unlock more wealth and financial security for you, your family and your employees.What You’ll Discover About Improving Franchise Growth (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The mindset needed to improve franchise growth [01:19]* Why more respect for hourly workers is necessary for improving franchise growth [03:52]* How to help employees grow vs. merely directing their work [06:59]* Improving franchise growth and the irony of customer service [08:38]* Mind traps that keep you from improving franchise growth [10:42]* Understanding the dynamics of franchise ownership [14:30]* The secret sauce to improving franchise gro

Media Interview TipsYou need some powerful media interview tips if you want to put your best foot forward and communicate with influence and authority.Lucky for you today’s guest, Mr Ed Barks, is a high-powered Washington DC communications strategist who will give us an inside look into this rarified world and the media interview tips you need to be successful.What You’ll Discover About Media Interview Tips (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* 3 Essential media interview tips for beginners [01:55]* Why you need soundbites [03:52]* Rules of the Road for dealing with reporters [04:47]* Media interview tips for Main Street CEOs [05:33]* Media interview tips for answering awkward  questions [07:30]* Common newbie mistakes when dealing with the media [08:48]* How Zoom has changed the media interview game [10:52]* Media interview tips for Zoom [12:48]* And much MORE♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at 

OFFICE WORKPLACE POST-COVIDHow do you re-evaluate the value of your office workplace post-covid when the world for office workers has changed dramatically and working remotely has become common place?Today’s guest, real estate expert Chris Kane, has some powerful ideas about how to reimagine the workplace for the future . . . oh wait . . . the future is NOW.What You’ll Discover About the Office Workplac Post-Covid (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The utility of the office workplace post-Covid [01:12]* How technology changed the office workplace [04:50]* The key question to ask about the role of a physical office workplace post-Covid [06:69]* Factors to consider in evaluating the office workplace post-Covid [08:00]* How the office workplace post-Covid impacts the War for Talent [11:10]* How to make workplaces more fit for 21st century workers [16:04]* The commercial real estate’s dirty secret [19:55]* And MUCH more.♥ Share this episode with someone you think wi

How do your promote your business expertise without going over the top or underselling yourself? Whether you’re an employee taking your career to the next level or an entrepreneur looking to stand out from the crowd, today’s guest is a business connection specialist who will answer those questions and more . . . she even has (free) gift for our listeners that she’ll tell us about at the end of the program . . . stay tuned.What You’ll Discover About How to Promote Your Business Expertise (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* How to get started getting free publicity to promote your business expertise [02:48]* Promote your business expertise to advance your career [05:00]* How to use a Power Bio to promote your business expertise [06:59]* How a Power Bio differs from a LinkedIn bio [08:30]* Mistakes to avoid when trying to promote your business expertise [11:11]* How to redirect a question you don’t want to answer in an interview [12:55]* How media training can help promo

Serial entrepreneurs are exceptionally gifted in bringing new business ideas to the market. Today’s special guest, is a member of the serial entrepreneurs club, and he has built a continuous string of success that we’re going learn about to see how you too can develop business ideas into a successful venture.What You’ll Discover About Serial Entrepreneurs (highlights & transcript):HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT* The key to serial entrepreneurs success [02:21]* The nature of serial entrepreneurs [3:26]* How this serial entrepreneur picks the winners from the losers [05:20]* The biggest business challenge facing serial entrepreneurs [08:17]* Where business culture is most vulnerable to sabotage [10:32]* How to be ruthless in maintaining your business culture [12:14]* The two things that drive serial entrepreneurs [15:09]* Sources of business guidance for serial entrepreneurs [18:30]* And MUCH more.Guest: Norman CrowleyNorman Crowley is a serial entrepreneur, who founded and sold three busine

Pink-Collar CrimeCould pink-collar crime be happening in the shadows of your business?Today’s guest, Pink-Collar crime expert Kelly Paxton, says embezzlement and fraud happen everywhere there’s trust. She explain how it happens and goes unnoticed and what you need to do to keep your business safe from pink-collar crime.What You’ll Discover About Pink-Collar Crime:* What pink-collar crime is [01:25]* How common pink-collar crime is in small and midsize businesses [03:06]* The average size of pink-collar crime in small and midsize businesses [03:57]* Pink-collar crime warning signs to be aware of [09:09]* Simple steps businesses can take to prevent pink-collar crime [13:04]* Kelly’s favorite pink-collar crime case [17:36]* And much more.♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥Guest: Kelly PaxtonKelly is a Certified Fraud Examiner, Private Investigator, and author of the book Embezzleme

Autonomous WorkersAutonomous workers. Are they the key to your business success in a post-Covid world? Are they different from remote workers? Do they help or hurt your bottom line?Explore these important questions and concept of autonomous workers from a leadership perspective with special guest, Hannah Genton, co-founder of CGL LLP.What You’ll Discover About Autonomous Workers:* The difference between autonomous workers and remote workers [01:44]* How autonomous workers stay focused on results [03:19]* Thoughts on recruiting autonomous workers [04:26]* How autonomous workers still collaborate with colleagues [05:45]* How to establish accountability for autonomous workers [07:02]* Why autonomous workers experience more employee engagement [09:40]* Tips for embracing a business culture that includes autonomous workers [11:52]* How autonomous workers reflect diverse demographics and psychographics [15:53]* And MUCH more.♥ Share this episode with someone you think will benefit from it. ♥♥ Le

If your business invoices aren’t being paid fast enough you might benefit from today’s invoicing tips so that you can improve your cash flow and get money rolling in sooner rather than later.And you’re in luck, today’s guest, Mary Schaeffer, puts the “payable” into accounts payable and her practical invoicing tips will have you running to see if you’re invoices reflect best practices. What You’ll Discover About Invoicing Tips :* How understanding the invoice process provides insights for invoicing tips [03:11]* Invoicing tips to avoid payment delays [05:16]* Why invoicing tips apply equally to paper and electronic invoices [08:27]* Invoicing tips regarding invoice automation solutions [11:25]* Invoicing tips best practices [15:42]* And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥Guest: Mary SchaefferMary Schaeffer is the founder and publisher AP Now, the author of more th

Pressure Cooker StressIf you’re experiencing pressure cooker stress you’re not alone. No matter what size business you work in, the to do lists, the emails, the meetings, and the demands on your time feel non-stop. But the good news is that my next guest, Aimee Bernstein, is here to show you how you can achieve more and stress less.What You’ll Discover About Pressure Cooker Stress :* The difference between pressure and stress [02:19]* How to transform pressure into performance [04:54]* How to manage the release valve of pressure cooker stress [07:16]* How managing pressure can improve resilience [08:50]* The stigma associated with admitting to pressure cooker stress [10:21]* Creating a safe space to talk about pressure cooker stress [14:39]* Mind-body exercises that train you body against pressure cooker stress [16:49]* And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥♥ Leave a review at Lovethepodcast.com/BusinessConfidential ♥Guest: Ai